Privacy Notice

Nostro Limited (referred to as the “Company,” “we,” “us,” or “our”) has crafted this Privacy Notice to transparently communicate our data collection and processing practices. Your utilization of our Services implies agreement with our policies and procedures regarding personal information. Any questions or comments can be directed to us at [email protected]. If you disagree with our policies, we kindly request refraining from using our Services.

What Information Do We Collect?

We gather personal information voluntarily provided by you when you register on our Services, express interest in learning more about us, participate in activities, or contact us. This includes names, phone numbers, email addresses, physical addresses, and billing addresses.

Sensitive information, such as social security numbers, unnecessary for our operations, is not collected by the Company. For payment processing, we may require transaction-related data, managed securely by our payment processors. Please review their privacy notices on their websites.

It is essential to keep your personal information accurate, complete, and current. Any modifications should be promptly notified to us.

During your use of our Services, information like IP address, device specifications, browser type, and usage details is automatically collected. This data is used for security, operational maintenance, internal analysis, and reporting.

We also employ cookies and similar technologies, including logs and usage data, for service, diagnostics, usage, and performance-related information.

Why Do We Process Your Information?

We process your information for purposes like account creation, authentication, identifying fraudulent activity, seeking feedback, and communication regarding the usage of our Services. Legal bases for processing include consent, compliance with laws, providing services, fulfilling contracts, protecting rights, serving legitimate business interests, and preventing fraud.

EU/UK Data Processing

For users in the EU/UK, legal grounds for processing your personal data include consent, legitimate interest, and legal obligation. You can revoke your consent at any time.

Canadian Data Processing

For users in Canada, processing may occur with or without consent under specific conditions outlined in the document.

When and With Whom Do We Share Your Personal Information?

Your personal information may be shared during business transfers or with vendors ensuring compliance with our Terms & Conditions. Refer to our Cookie Notice for details on cookies and tracking technologies.

How Long Do We Keep Your Information?

We retain personal information as necessary for legal reasons and delete or anonymize it upon cessation of business activities.

How Do We Keep Your Information Safe?

We implement technical and organizational measures to secure personal information, although the internet and data storage technology are not foolproof.

Do We Collect Information from Minors?

We ensure not to deliberately gather information from individuals under 18. If aware of information collected from minors, please contact us at [email protected].

What Are Your Privacy Rights?

In regions with applicable data protection laws, individuals have rights such as requesting access, correction, deletion, limiting processing, and objecting to processing under certain circumstances.

Updates to This Notice

This Privacy Notice may be revised periodically, with the most recent version indicated by a new “Revised” date.

Contact Us About This Notice

For questions or comments, contact us at [email protected].

Review, Update, or Delete Data

Depending on your country’s laws, you may have the right to access, modify, or delete personal information. Submit requests via email to [email protected].

Information Collection and Use

We collect personal information through a third-party partner, Sumsub, for identity verification purposes. Data is securely stored by Sumsub.

Opting Out of Data Collection/Usage

Users may choose not to proceed with the KYC process, and personal information will not be collected for verification.

Third-Party Disclosure

We do not share, sell, or disclose personal information to third parties, except for our partner, Sumsub, for identity verification purposes.